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© Copyright

Authors: Cheryl Levitt and Linda Hilts

Quality Book of Tools

Copyright © 2010 Cheryl Levitt and Linda Hilts

ISBN 978-1-926633-38-1

Book design by Côté Design, Toronto

ALL RIGHTS RESERVED. This publication contains material protected under copyright law. Any unauthorized
reprinting or use of this material is prohibited. No parts of this book may be reproduced or transmitted in
any form by any means, electronic or mechanical (including but not limited to photocopying, recording any
information storage, and retrieval system) without the express written permission of the authors. Individuals may download and use the material for family practice quality improvement on an individual basis (

For permission to use any content of the Quality Book of Tools, please contact Dr Cheryl Levitt at the Department of Family Medicine, McMaster University, McMaster Innovation Park, 175 Longwood Rd S, Hamilton, ON L8P 0A1 Tel: (905) 525-9140 x 28500 Fax: (905) 527-4440 email:

The authors assume no responsibility for errors or omissions. The authors are not responsible for and do not necessarily endorse the content of other authors’ websites and materials that are referred to in the Quality Book of Tools.

Recommended Citation:
Levitt C, Hilts L. Quality Book of Tools. Hamilton: McMaster Innovation Press; 2010.


Creative Commons License