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Project Models

The Quality Project models are visual tools used to represent the core concepts of the project and to facilitate a common understanding of the project's goals.

Quality Tartan

The Quality Tartan is a metaphor that represents the different team members that provide patient care in a family practice setting. As individual professionals, each is required to successfully complete Entry to Practice requirements, Maintenance of Certification, and Maintenance of Licensure throughout their professional careers. The horizontal axis depicts the lifelong processes of Entry to Practice, Maintenance of Certification and Maintenance of Licensure for the healthcare professional. The vertical axis depicts the individual professional's discipline requirements for Maintenance of Licensure throughout their career. The TEAM depicts the quality programme modules in the UK and envisioned for Ontario.

In the UK, the Quality Team Development (QTD) is implemented at the level of Maintenance of Certification for the healthcare team in the family practice setting; the Quality Practice Award (QPA) is the "gold standard" that includes all professional requirements. Our goal is to create a voluntary Quality in Family Practice programme that incorporates all of the features of the vertical and horizontal elements in the tartan without redundancy, while celebrating our interdisciplinary culture.

Tartan

 

Quality Cube

The Quality Cube is a three-dimensional model that was developed to explain the relationship of the vertical and horizontal axes of the Quality Tartan. The vertical axis represents the individual discipline’s quality and registration/licensure programs. The horizontal axis represents team programmes across the disciplines.

Cube 2

Cube 1

 

Quality Star

The Quality Star represents the conceptual overview of the Quality in Family Practice Assessment Tool. The five points of the Star are the five sections in the Assessment Tool. Eighty indicators define the key areas in family practice for providing optimum patient care. Each indicator contains a set of criteria, which are the elements of care that can be measured in order to assess the indicator.

Surrounding the Quality Star are the conceptual values that are integral to the implementation of the Quality in Family Practice Assessment Tool:

  • Continuous quality improvement (CQI) is a culture of never-ending improvement of the whole system as part of normal daily activity, continually striving to act according to the best available knowledge. The Plan-Do-Study-Act (PDSA) cycles for testing a change can be used in an ongoing way in order to apply CQI.
  • The Assessment Tool facilitates self-reflection, by allowing the family practice itself to interpret its current standing in terms of its patient population and special needs, and how the practice team functions.
  • The Quality in Family Practice programme is a voluntary, non-threatening process, with an educational focus.
  • Quality in Family Practice encourages patient/consumer input to address many aspects of care. For example, feedback from patient questionnaire and patient interviews will be important for assessing specific criteria in the Quality in Family Practice Assessment Tool.
  • The Assessment Tool promotes interdisciplinary team development and functioning to enable everyone to meet their full potential in the practice.
  • Star